Contact

We’d love to hear from you.

Have a question about your order, sizing, returns or one of our products? Send us a message using the contact form below and our team will be happy to help.

Email: hello@willowandvale.nz
Response time: We aim to respond within 24 hours.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM NZST
Saturday: 11:00 AM – 4:00 PM NZST
Sunday: Closed

Please include your order number when contacting us about an existing order. This helps us assist you more quickly.

Willow & Vale
New Zealand